Terms of use

1. Introduction

Welcome to Charity Fundraising Platform ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our charity fundraising platform, website, and services (collectively, the "Service"). By using the Service, you agree to the practices described in this policy.

2. Information We Collect

We collect information that you provide directly to us, as well as information gathered automatically when you use our platform.

2.1. For Donors:

• Personal Identity Information: Name, email address, and phone number.
• Payment Information: Payment card details or bank account information. Note: We do not store full credit card numbers on our servers; payments are processed through secure, PCI-compliant third-party processors (e.g., Stripe, PayPal).
• Donation History: Records of campaigns supported, amounts donated, and dates of transactions.
• Preferences: Communication preferences (e.g., whether you want to receive newsletters or remain anonymous to the charity).

2.3. Automatically Collected Data:

• Technical Data: IP address, browser type, device info, and operating system.
• Usage Data: Pages visited, time spent on the platform, and links clicked.
• Cookies: Small data files used to improve user experience and analyze traffic.

3. How We Use Your Information

We collect information that you provide directly to us, as well as information gathered automatically when you use our platform.

3.1 Service Provision

To process donations, manage fundraising campaigns, and facilitate connections between donors and causes.

3.2 Transparency

To generate donation history reports and impact tracking for both donors and organizations.

3.3 Analytics

To enable reporting and performance analytics for charitable organizations to improve their fundraising efforts.

4. Sharing of Information

4.1 Sharing with Charities:

When you donate, your name and contact info are shared with the recipient charity to facilitate their mission, unless you select the "Anonymous Donation" option.

4.2 Third-Party Service Providers:

We share data with trusted partners who provide essential services, such as:

• Payment processing and fraud prevention.
• Cloud hosting and infrastructure.
• Email communication tools.

5. Data Security & Retention

5.1 Security Measures:

We implement industry-standard security protocols, including SSL/TLS encryption, to protect your data during transmission and at rest.

5.2 Retention Policy:

1. Retained for up to 7 years to comply with financial and tax regulations.
2. Retained as long as your account is active or as needed to provide you with the Service.
3. Upon request, we will delete your personal data unless legal obligations require its retention.

6. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at:

Email: [Insert Email Address]

Address: [Insert Physical Address]